Browse Categories
Mailing Lists

Return Policy

Please Note: All sales are final unless current offer or special states otherwise.  Product exchanges are sometimes permitted but are subject to approval and a request for the same must be made to the Customer Service Department within 5 business days of receipt of your order. Applicable charges will apply. Before shipping your return, please call 1-888-655-3850 for authorization.  Items must be packed in the original, unmarked packaging with manuals, software manufacturer documents and registration card intact.  All returns must be returned within 10 days after receiving return authorization.  Upon receipt of the item, we will credit your credit card or issue a store credit for the cost of the item.  Return postage costs are not refundable unless we made an error, or the item arrived damaged or defective.  Please mail your shipment to:

 

Dartfish USA

BUYDARTFISH.COM Returns Dept.

6505 Shiloh Road

Suite 110-B

Alpharetta, GA 30005

 

All returns must be authorized by BUYDARTFISH.COM within 30 days of the invoice date.  Within thirty (30) days of purchase, we will replace or repair, at our sole discretion, any product that is deemed defective.  After 30 days, the manufacturer's warranty process must be followed.

 

IN THE CASE OF DARTFISH SOFTWARE, NO RETURNS CAN BE MADE ONCE THE PRODUCT IS ACTIVATED.

 

In the case of defective product, please contact us at customer-service@buydartfish.comfor information on obtaining a replacement item. A defective or damaged title can only be replaced by the same item. Another title cannot be substituted in place of a damaged or defective item.

 

All non-defective returns authorized by BUYDARTFISH.COM are subject to a 15% restocking fee and must be completed within 30 days of invoice. 

 

 

 

Copyright ©2007-2008 Dartfish USA, Inc.

Shopping Cart
Your cart is empty.